Need a hand?
Supported formats, copies, background removal and documents: practical answers for PhotoWisp on Mac.
Getting started
PhotoWisp requires macOS 14 or later on an Intel or Apple Silicon Mac. Add JPEG (JPG), PNG or HEIC files, then choose an action in the left menu.
Where are my copies?
Downloads is the initial suggested destination. Change… lets you choose a different folder. Your originals are preserved.
A photo can no longer be opened
If a source was moved, deleted or is no longer accessible, remove its entry and add the file again from its current location. Also check folder access permissions.
Backgrounds and documents
Check the edges in the preview. PNG keeps transparency; JPEG uses a white background. For a receipt or invoice, Crop a document lets you adjust its four corners and perspective. The output is a JPEG image, with no OCR or PDF export.
Purchase and installation
PhotoWisp is a one-time purchase on the Mac App Store: every tool is included, with no subscription or in-app purchases, and batches of up to 500 photos. To reinstall it or install it on another Mac, open the App Store with the same Apple Account, then your account page → Purchased. The App Store listing will be linked from this site once available.
Refunds and billing
Purchases are processed by Apple. For refunds or billing questions, visit Apple Support: support.apple.com/billing.
Contact us
Email contact@officehour.fr. Describe the issue and include your macOS and PhotoWisp versions. Only send photos if they are needed and contain no personal information.
Publisher
PhotoWisp is published and distributed by Officehour SAS, a simplified joint-stock company (SAS) with share capital of €1,500, 128 rue La Boétie, 75008 Paris, France. RCS Paris 809 268 014. EU VAT: FR75809268014. Publication director: Guillaume Warckol, President. This website is hosted by Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, United States.